Core Values of Unimrkt
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Wisdom
Integrity
Team Work
Business Ethics
Diversity
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We, as one of the globally renowned market research companies, believe in providing our employees with a productive environment that consistently uplifts them and keeps them motivated.
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There are currently no open positions matching this job category or job type.
Position
Research Associate - Primary Research
Location
Gurugram
Department
Operations
Location
Gurugram
Shift Timings
Rotational Shifts
Job Description
- Conduct telephonic interviews with respondents including C-level executives, Directors, and Manager level professionals, as per project requirements
- Ensure adherence to survey scripts, skip logic, and quality guidelines
- Meet daily and project-level interview targets
- Handle respondent queries professionally and maintain call etiquette
- Record responses accurately and in real time during interviews
- Collect data related to customer demographics, preferences, and needs
Skills Required
- Proficiency in the English language, both spoken and written
- Clear voice, neutral accent, and strong listening skills
- Strong interpersonal and communication skills
- Ability to build rapport with senior-level respondents
- Highly energetic, self-motivated, and target-driven approach
- Ability to work in rotational shifts
Qualifications and Experience
- Postgraduate freshers from any discipline with a keen interest in primary research are encouraged to apply
- Graduate or Postgraduate candidates with a minimum of 6 months of work experience in any field may also apply
- Candidates with prior experience in telephonic interviewing, primary research, or data collection will be preferred
- Exposure to market research tools, sampling techniques, or CRM systems will be an added advantage
Position
Research Associate - Secondary Research
Location
Gurugram
Department
Operations
Location
Gurugram
Shift Timings
Rotational Shifts
Job Description
- Conduct comprehensive secondary research using public, proprietary, and paid databases, in line with assigned project requirements
- Gather and analyze data related to markets, industries, companies, and trends
- Conduct telephonic interviews with respondents including C-level executives, Directors, and Manager-level professionals, when required
- Compile, record, and organize data obtained from secondary research and interviews
- Identify and extract research samples using tools such as Hoovers, OneSource, and similar databases
- Validate data to ensure accuracy, consistency, and alignment with research objectives
Skills Required
- Strong desk research and analytical skills with attention to detail
- Ability to synthesize large volumes of information into structured outputs
- Proficiency in the English language, both spoken and written
- Highly energetic and self-motivated with strong ownership of tasks
- Ability to work effectively in a team-oriented research environment
Qualifications and Experience
- Graduate or Postgraduate candidates with a minimum of 6 months of Market Research experience may apply
- Familiarity with research databases, company profiling tools, and public data sources is preferred
- Basic exposure to primary research or telephonic interviewing will be an added advantage
Position
Associate - Business Research
Location
Gurugram
Department
Business Research
Location
Gurugram
Shift Timings
Rotational Shifts
Job Description
- Should be able to find relevant information from web reports, articles, websites, and research databases
- Proficient in conducting quantitative/qualitative/ in-depth interviews with senior industry professionals (such as CXOs or CXOs minus 1 or CXOs minus 2)
- Should be able to transcribe interview recordings into accurate verbatim (word-for-word)
- Able to articulate the information and provide data that makes sense to the project requirements
- Strong ability to write research reports – should be able to read between the lines and collect information
- Share updates on the daily progress with the project manager and other internal stakeholders
- Should have a basic level of understanding for drafting a discussion guide from keywords/business problems shared by the client, and should be able to drive insights from the interviews
Skills Required
- Proficiency in the English language, both spoken and written
- Strong secondary research capabilities with high proficiency in web-based research
- Strong inclination toward business writing, market research, and developing business research papers or articles
- Good understanding of businesses, industries, and global economic trends
- Knowledge of market estimation, sizing and forecasting methodologies
- Ability to work in a fast-paced, deadline-driven research environment
Qualifications and Experience
- Post-graduate freshers with relevant academic projects or internships in business or market research, are encouraged to apply
- Graduates/Post-graduates with minimum 6 months of exposure to market research, business research, consulting, or analytics through internships, projects, or full-time roles
- Experience in handling secondary research deliverables and client-facing research reports
- Familiarity with research methodologies, data analysis, and structured report writing
- Proficiency in MS Excel, PowerPoint, and MS Word
Position
Sr. Executive - Compliance
Location
Gurugram
Department
Compliance
Location
Gurugram
Shift Timings
UK shift i.e., 1PM – 10PM/ 2PM – 11 PM
Job Description
- Prepare and maintain monthly compliance dashboards, audit trackers, and management reports
- Execute internal audits in assigned areas under the supervision of the audit leader, in line with approved audit plan and programs
- Assess the design and operating effectiveness of internal controls, business processes, and procedures
- Prioritize audit activities based on risk, materiality, urgency, and control impact
- Identify gaps, control weaknesses, and improvement opportunities, and recommend practical corrective actions
- Validate audit standards and compliance requirements with stakeholders to ensure adherence to applicable ISO standards and information security controls
- Complete audit activities within defined timelines and in accordance with ISO standard requirements and internal audit standards
- Prepare clear, concise audit reports, including findings & recommendations, and dashboard reports, and circulate them as per the defined schedule
- Coordinate with internal stakeholders and external auditors to ensure smooth execution and closure of audit activities
- Support special audits, reviews, and compliance initiatives on an as-needed basis
- Identify opportunities to streamline, automate, and improve audit and compliance processes
Skills Required
- Strong auditing and analytical skills with high attention to detail
- Working knowledge of Risk Control Self-Assessment (RCSA) frameworks
- Good understanding of ISO standards and Information Security (Info-Sec) audits
- Effective verbal, written, and interpersonal communication skills
- Proficiency in MS Excel for data analysis, dashboards, and reporting
- Good presentation skills with working knowledge of MS PowerPoint
- Ability to manage multiple audit activities and collaborate effectively with cross-functional teams
- Hands-on experience in drafting, reviewing, and maintaining Standard Operating Procedures (SOPs)
Qualifications and Experience
- Bachelor’s degree in commerce, Accounting, Finance, Business Administration, or a related field with 1–2 years of relevant experience in Internal Audit, Compliance, Risk Management, or Operational Risk roles
- Prior work experience in market research services and operations will be preferred
- Professional certifications such as ISO 27001 or ISO 9001 Auditor/LA will be an added advantage
Position
Executive - Language & Communication
Location
Gurugram
Department
Training
Location
Gurugram
Shift Timings
Rotational Shifts
Job Description
- Monitor live/recorded operational calls of Research Associates for language assessment and guidance
- Identify opportunities for improvement in-
o Accent neutralization
o Pronunciation
o Grammar
o Telephone etiquette/call hygiene
o Voice modulation, clarity, pace
o Active listening/selective listening
o Overall fluency - Provide constructive feedback on the areas of improvement to the associates on their spoken English based on the areas derived from the recordings
- Share best practices from other call recordings and own experience for effective learning
- Prepare, maintain, and circulate monitoring reports regularly
- Evaluate Research Associates on overall behaviour, including attendance and punctuality for feedback sessions
Skills Required
- Excellent command over spoken and written English with a strong grasp of intermediate grammar (clear understanding of English pronunciation, phonetics and common grammar errors)
- Ability to identify and correct regional accent influence
- Ability to share feedback in a non-judgemental and supportive manner
- Strong interpersonal skills; able to connect effectively within the team and other teams as well
- Problem-solving aptitude; able to handle unexpected issues quickly and efficiently
- Ability to work professionally both in a team and independently to ensure timely completion of tasks
Qualifications and Experience
- Post-graduate freshers with strong communication skills are encouraged to apply
- Graduate/Post-Graduate candidates in any stream with minimum 6 months of experience in language coaching, communication monitoring, or quality evaluation roles may apply
- Educational background in English, Communications, Linguistics, or related fields will be preferred
- Prior experience in corporate training, soft skills development, or professional development programs is a plus
Position
Analyst – Data Quality (Tableau)
Location
Gurugram
Department
Data Quality
Location
Gurugram
Shift Timings
Rotational Shifts
Job Description
- Design, develop, and maintain advanced Tableau dashboards and visualizations to meet business requirements
- Translate business requirements into technical specifications and create clear, concise, and actionable data visualizations
- Optimize Tableau dashboard performance and implement best practices for data visualization and usability
- Collaborate with data quality and data processing teams to ensure data accuracy, integrity, and timely availability
- Perform data validation and support data quality initiatives to ensure reliable reporting
- Stay updated with the latest Tableau features, enhancements, and industry trends, and apply them where appropriate
- Assist in documentation and version management of Tableau dashboards and related assets
Skills Required
- Strong proficiency in creating complex Tableau dashboards, including calculated fields, parameters, and Level-of-Detail (LOD) expressions
- Ability to translate business requirements into clear, concise, and actionable data visualizations
- Understanding of cloud-based platforms, preferably Salesforce
- Eagerness to learn new tools, Tableau features, and industry best practice
Qualifications and Experience
- Bachelor’s degree in Computer Science, Information Technology, Data Analytics, Statistics, or a related field
- 0–1 year of hands-on experience in data visualization – Tableau and data analysis tools
- Market Research knowledge is must
- Hands-on experience with Tableau Desktop, Tableau Prep, and Tableau Server/Online
- Knowledge of scripting or automation for data pipelines or Tableau-related tasks
- Relevant coursework, certifications, or projects in data visualization, business intelligence, or analytics will be an added advantage
Position
Assistant Manager - India Sales
Location
Gurugram - 6 days working
Department
India Research
Location
Gurugram - 6 days working
Shift Timings
Indian Shift (10:00 am to 7:00 pm)
Job Description
- Proficient in managing projects independently (quantitative & qualitative)
- Manage Field vendors, Moderator, Translator, Transcriber, Freelancer, etc
- Manage the quality of the data deliverables
- Maintaining MIS
- Ensuring to meet client expectations
- Ensuring Timely payment of contractual/vendor
Skills Required
- Should be comfortable to travel for field work(Pan-India)
- Should be comfortable to work 6 days a week (Mon-Sat) from office
Qualifications and Experience
- 5+ years of relevant experience
Position
Analyst - Voice Quality
Location
Gurugram
Department
Voice Quality
Location
Gurugram
Shift Timings
Rotational Shifts
Job Description
- Conduct regular call monitoring and evaluations to ensure adherence to defined quality standards, scripts, and compliance requirements
- Provide clear and constructive one-on-one feedback to employees to support performance improvement
- Participate in calibration sessions to maintain consistency and accuracy in quality evaluations
- Prepare and update quality scorecards, reports, and MIS on a regular basis
- Support coaching initiatives and follow-ups to track employee improvement post feedback
- Ensure alignment with SOPs, internal policies, and client guidelines during all evaluations
- Maintain proper documentation of evaluations, feedback, and quality findings
Skills Required
- Proficiency in the English language, both spoken and written
- Working knowledge of MS Excel for data tracking, reporting, and analysis
- Strong interpersonal skills with the ability to collaborate effectively within and across teams
- Problem-solving mindset with the ability to handle challenges and unexpected situations efficiently
- Ability to adapt quickly in a dynamic work environment and manage multiple priorities
- Strong team player with the ability to work independently while ensuring timely completion of tasks
- Attention to detail with a focus on accuracy and quality standards
Qualifications and Experience
- Post-graduate freshers with strong communication skills are encouraged to apply
- Graduate/Post-Graduate candidates in any stream with minimum 6 months of experience in a Quality Analyst/ Quality Assurance role, preferably in a voice-based process may apply
- Prior experience in call monitoring, quality evaluation, and performance feedback is required
- Certification or training in Quality Assurance, Customer Experience, or related areas will be an added advantage
Position
Sr. Research Associate- CATI
Location
Gurugram - 6 days working
Department
India Research
Location
Gurugram - 6 days working
Shift Timings
Indian Shift (10 am to 7 pm)
Job Description
- Plan, execute, and close market research projects in line with timelines, within approved budgets, and quality standards
- Manage internal teams, contractuals, QC Team for seamless project execution
- Prepare and track fieldwork plans, productivity targets, QC standards, and deliverables
- Share daily progress updates covering team size, targets, achievements, and action plans with all stakeholders
- Ensure adherence to defined processes, protocols, and documentation standards
- Manage CATI processes (briefing, mocks, de-briefs, QC)
- Meet interviewer-wise daily targets
- Checking CATI link and sharing feedback with the client
- Ensure availability and readiness of field devices and tools to fieldwork teams
- Support client coordination, audits, and back-checks- TBC and ABC
- Maintaining Internal reports pertaining to the project
- Conduct interviews for specific projects wherever required along with team management
- Training the teams on DOs and DONTs of CATI survey
Skills Required
- Hands-on experience with CATI fieldwork, interviewing skills and Team management
- Ability to drive daily productivity, quality, and on-time delivery
- Working knowledge of CATI tools/platforms (Decipher, Confirmit, CCP, etc.)
- Tracking the progress over dashboard/Reportal link
- Ability to check survey programming links and ensure data accuracy
- Strong communication, interpersonal, and client-handling skills
- Proficiency in MS Office, database management, and resource planning
- Self-driven, energetic, and a strong team player
- Solution oriented approach
Qualifications and Experience
- Graduate / Post-Graduate in any field
- 2–3 years of experience in Market Research project or fieldwork management
- Strong understanding of market research methodologies, including experience with CATI tools/platforms and qualitative research techniques
- Experience managing freelancers (contractual workforce)
- Prior experience working as CATI caller and Team management
Position
Team Leader - CAPI
Location
Gurugram - 6 days working
Department
India Research
Location
Gurugram - 6 days working
Shift Timings
Indian Shift (10 am to 7 pm)
Job Description
- Maintain clear and professional email communication with existing clients with a good understanding of their requirements
- Independently manage all aspects of CAPI projects, including briefing, mock interviews, and de-briefing sessions
- Drive daily productivity targets, uphold quality control standards, and ensure on-time delivery of client projects
- Manage a pool of freelancers and fieldwork vendors to execute face-to-face data collection (CAPI) efficiently
- Demonstrate strong knowledge of CAPI tools, techniques, and software such as Decipher, Confirmit, CCP, etc
- Negotiate effectively with fieldwork teams and partners to optimize costs without compromising quality
- Travel across multiple locations as needed for client visits, accompaniments, and to observe fieldwork operations
Skills Required
- Experience managing CAPI projects and familiarity with field data collection processes
- Excellent communication skills with a client-focused approach
- Strong understanding of client requirements and ability to translate them into actionable plans
- Proficiency in CAPI-related software and tools
- Ability to manage and coordinate freelancers and vendors effectively
- Willingness to travel as required for project execution and client engagement
Qualifications and Experience
- 3+ years of relevant experience in market research
Position
Executive - Business Development
Location
Gurugram
Department
India Research
Location
Gurugram
Shift Timings
Indian Shift (10 am to 7 pm)
Job Description
- Responsible for end-to-end sales & generation of revenue
- Responsible for achieving quarterly and annual revenue targets for domestic market
- Identify key decisions makers and evaluate prospect’s requirements and obstacles
- Evaluate leads to determine their suitability for our services
- Acquisition of new accounts and nurturing of old accounts
- Responsible for email communication with potential clients
Skills Required
- Should have a good understanding of MR Industry
- Should be proficient in both written and verbal communication
- Ability to address objections effectively and demonstrate persistence
- Self-motivated with exceptional time management capabilities
- Understands Market Research, Research approach, client bidding etc
- Should have experience in Domestic/International Sales (B2B/B2C)
Qualifications and Experience
- Graduates with 1–2 years of relevant experience in market research
Position
Analyst – Data Quality
Location
Gurugram
Department
Data Quality
Location
Gurugram
Shift Timings
Rotational Shifts
Job Description
- Interpret and analyze data sets to identify trends, patterns, and inconsistencies while ensuring the overall quality and integrity of the data
- Support the Data Processing team in validating datasets and ensuring accurate and timely delivery of data outputs and deliverables
- Optimize statistical efficiency and perform data checks to ensure the accuracy and reliability of research data
- Work with large and complex datasets to identify errors, inconsistencies, and quality issues before final delivery
- Use Advanced Excel and SPSS for data analysis, validation, and reporting
- Work with Dimensions – Unicom Base Professional (training will be provided if required) to support data processing activities
- Coordinate and communicate effectively with internal teams, including data processors, survey programmers, and project teams, to resolve data-related issues
- Ensure adherence to data protection and privacy policies, including compliance with GDPR and internal company guidelines
- Manage multiple projects simultaneously while ensuring adherence to quality standards and delivery timelines
- Maintain strong documentation of data quality checks and validation processes
- Work with management to prioritize business requirements and data processing needs
- Identify opportunities to improve data processing workflows and implement process improvements to enhance efficiency and accuracy.
Skills Required
- Strong analytical and problem-solving skills with the ability to interpret complex datasets
- Proficiency in Advanced Microsoft Excel (data analysis, formulas, pivot tables, etc.)
- Ability to collect, organize, analyze, and interpret large volumes of information with a high level of accuracy and attention to detail
- Strong communication skills with the ability to clearly coordinate with internal teams and stakeholders
- Excellent time management and multitasking abilities, with the capability to handle multiple projects simultaneously
- High level of attention to detail and quality orientation
- Ability to work independently as well as collaboratively within a team environment
Qualifications and Experience
- Bachelor’s degree in Statistics, Mathematics, Economics, Information Technology, Data Analytics, or a related field
- 0–1 year of hands-on experience in Advanced Excel and SPSS
- Experience with data processing tools or research data platforms will be an added advantage
- Familiarity with Dimensions – Unicorn Base Professional is beneficial
Position
Senior Research Associate – CAPI & Qualitative
Location
Gurugram - 6 days working
Department
India Research
Location
Gurugram - 6 days working
Shift Timings
Indian Shift (10 am to 7 pm)
Job Description
- Managing internal and external teams for ensuring the requirements of projects and web-based programs (Project trainings, Project Management, vendor management, resource management and team management)
- Quality and continuity assurance for assigned projects and deliverables
- Share daily progress reports. Ensuring Plan of action mentioning team size and targets, achievements are met and aligned
- Maintain all process and quality related documents at office level
- On time initiation and completion of each and every project
- Ensure devices for field work are available for smooth execution of projects
- Ensure quality of work with complete compliance of processes and protocols for ensuring client delight
- Manage projects within given cost and timelines
- Travel PAN India to FW centers for Project Management
- Ensuring Client accompaniments and assisting them in back checks wherever required
Skills Required
- Should be aware of Market Research, Research approach, CAPI processes and Client requirements/expectations
- Highly energetic and self-motivated
- Strong interpersonal skills
- Should be able to work in a team
- Excellent communication skills- verbal and written
- Knowledge of MS Office Database management and resource allocation skills
- Good in Email communication with clients
- Good understanding of client requirements
- Ability to manage CAPI and Qualitative projects independently- Briefing, Mocks, De-brief, QC parameters etc
- Ability to prepare Fieldwork plan for both Qual and Quant
- Ability to drive daily productivity targets, QC standards and on-time client deliverables
- Ability to manage pool of freelancers and Fieldwork vendors for execution of Face-to-face data collection (CAPI)
- Knowledge of CAPI tools, techniques and software used (Decifer, Confirmit, CCP etc.)
- CAPI survey programming link checking capability Willing to travel across locations for Client visit/accompaniments and observation of fieldwork
- Open to travel to attend Fieldwork within India
Qualifications and Experience
- Graduation/Post Graduation
- 2-3 Years
Position
Senior Research Associate
Location
Gurugram - 6 days working
Department
India Research
Location
Gurugram - 6 days working
Shift Timings
Indian Shift (10 am to 7 pm)
Job Description
- Manage all kinds of Market research quantitative and qualitative projects (f2f/CATI)
- Exposure to FMCG, Auto, Finance projects will be preferred. Responsible for meeting Operations targets
- Ability to negotiate on commercials with vendors
- Should be able to keep the team motivated (be a team player)
- Vendor identification and ability to manage
- Should be able to generate resources
Skills Required
- Should be proficient in English language
- Highly energetic and self-motivated
- Strong interpersonal skills
- Should be open to travel
- Proficient in MS Excel, Word and PPT
- Good in Data analysis
Qualifications and Experience
- 1+ year of Experience in relevant field
Join Us
To apply for the job opening, please send your resume and relevant details to careers@unimrkt.com.
Our HR team will review your application and contact you if your profile is shortlisted for the position.
Please note that due to the high volume of applications we receive, we may not be able to respond to every inquiry.
Thank you for your interest in joining Unimrkt — we look forward to the possibility of working together!
Disclaimer : Beware of Fraud
At Unimrkt, we ensure that our prospective candidates and employees are informed about potential fraudulent activities. It is important to note that we do not levy fees or require any form of payment for our recruitment and onboarding processes. These processes are entirely free of charge.
We urge you to exercise caution and verify the authenticity of emails by checking the email domain. Unimrkt email domain names are @unimrkt.com, @unimrkthealth.com, and @unimrktresponse.com. We do not send interview emails or offer letters through any other email domains like @gmail.com, @yahoo.com etc.
We take fraud seriously and have implemented measures to safeguard our candidates and employees against deception or scams. However, if you encounter any suspicious activity or receive any communication that appears suspicious or requests payment, please refrain from responding and promptly notify us at +91 124 424 5210.
Our commitment lies in providing a transparent and fair recruitment process, and we do not tolerate any form of fraud or unethical behavior.
